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    Unified Communications

    "Good communication is the bridge between confusion and clarity." Nat Turner

    As technology advances and working dynamics change effective communication becomes more important than ever. Consumer technology continues to influence how businesses operate. Folks are texting and video chatting grandparents across the country, why not colleagues across the company? Your customers are also looking for the same flexibility in how they interact with your business. Individual solutions create management burden, and they don’t work together.

    Unify the pieces of your communication

    Bring it all together in an integrated and flexible solution that meets your needs today and grows with your business tomorrow. Enable your team and your customers to communicate and collaborate more effectively to drive your business forward.

    So, what’s in the box?

    A unified communications solution can include the following pieces and can be delivered via the cloud in a subscription model (as-a-Service).
    As well as integration into your business applications like CRM, email, customer support and more.

    Business Phone System

    Presence

    Voicemail

    Unified Messaging

    Voicemail

    Fax

    Conference Call Bridge

    Video Conferencing

    Collaboration tools

    Three trends driving the adoption of Unified Communications

    Employee Experience

    The modern workforce is increasingly mobile and increasingly expecting the same modern conveniences they have at home. Elevate your employee’s experience with the tools to take a call from anywhere, collaborate how they want and even Bring Your Own Device.

    Smooth Operations

    Unified communications run on the network you probably already have, eliminating the need for a separate dedicated phone infrastructure. Bringing together all the communication tools you use simplifies system management. A modern communications solution takes the hassle out of incorporating new communication or collaboration tools.

    Customer Experience

    Ensure your customers receive a high quality and consistent experience, no matter what. Third-party integrations to your customer service and CRM systems mean that you know everything about a customer whether they call on the phone or chat through your website. That translates into happier customers and more sales.